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The Institute for Public Policy Research (IPPR) warned that the âreturn on public investment has weakened since the pandemicâ.
It said that restoring NHS productivity to pre-pandemic levels would have freed up ÂŁ19 billion in 2023/24 â enough to build 900 new health centres.
The think tank said that more money for the service is ânot leading to many more patients being treated overallâ and at the same time workers are âcalling it quitsâ.
âStaff churn and discontent leads to high costs and holds back care, while widespread workplace inefficiencies drive staff dissatisfaction,â the authors of a new IPPR report have said.
The IPPR said that the health service in England could unlock ÂŁ3.8 billion a year if it meets its 2% productivity target.
Meanwhile, thousands more staff would have stayed in post had turnover rates remained the same as they were in 2009/10, the IPPR said.
It comes after a separate study found that thousands of patients could be dying every year due to the high turnover of nurses and doctors in the NHS.
High staff turnover can mean worse care for patients, while a reliance on agency staff to plug gaps in rotas means there is a lack of continuity of care and a lack of expertise, experts wrote in the BMJ.
The new IPPR report suggests that the service is lacking key information from staff on the front line.
This âlack of staff voiceâ is behind the two issues highlighted in the report, the authors claim.
âIt is why decision-makers spend money on locum doctors when what is needed are computers; purchase new software before a discharge co-ordinator; and top up winter crisis funding but not community services to keep people well,â they wrote.
Giving workers a greater say is âkeyâ to boosting productivity and increasing staff retention, the think tank said.
âAfter years of mounting pressures, the NHS is facing two major challenges: high levels of frustration among staff, and low productivity which is taking a toll on patients,â said IPPR research fellow and a current NHS doctor, Dr Annie Williamson.
âBy addressing these issues, we could unlock billions worth of better healthcare. More importantly, this would create a more efficient and sustainable health service, where staff voice is central to improving the quality of decisions throughout the NHS.â
Dr Parth Patel, associate director of democracy and politics at the IPPR, added: âWe all know the NHS needs reform, but we keep getting distracted by the same red herring debates. The real issue is that weâre struggling to get the NHS firing on all cylinders again.
âToo many decisions are made at the top, while those on the front lines â who truly understand whatâs needed â are left with little say. The status quo isnât working. We need to empower NHS staff with a genuine voice and a real stake in the decisions that affect them. Only then can we unlock the NHSâs full potential again.â
The latest performance data for the NHS in England shows that some 6.34 million patients were waiting for 7.57 million pre-planned hospital appointments at the end of September.
The Department of Health and Social Care has been approached for comment.
Published: by Radio NewsHub
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