Be kind to shop and bar staff plea in build up to Christmas
Shoppers, diners and pub-goers are being urged to be kind and considerate to staff this Christmas amid concern for their welfare at their busiest time. The plea comes as violence and abuse against those in customer-facing roles continues to climb, with a recent union survey showing 65% of retail staff experienced verbal abuse and 42% have been threatened by a customer in the last 12 months. Trade bodies are reminding