Evri invests 46m in customer service improvements ahead of Christmas
Delivery giant Evri has said it is investing £46 million to boost its customer service and operations ahead of the busy Christmas period. It said this will include a new automatic call-back service, through a new phone line, to help customers regarding any issues with orders. The courier, which was rebranded from Hermes last year, said the facility is expected to allow the business to connect 40% more people with advisers at